Kind Water Systems offers a 120-day satisfaction guarantee on all products. Try our products for 120 days, and if you are not 100% satisfied, return the item to us for a 100% refund. Return shipping is the customer’s responsibility. All taxes and brokerage fees on international shipments are not refundable.
We offer free shipping on orders over $99.00 within the continental United States. Don’t hesitate to contact our sales department at 888-614-5559 for quotes on International orders.
All Kind Compact Whole-House Municipal systems have a Limited Lifetime Warranty from manufacturer defects. This warranty covers all E-1000, E-2000, E-3000, and any future Kind Compact Whole-House Municipal systems to the original purchaser. Kind warrants to the original purchaser, and this warranty is not transferable. The system must be maintained in normal working conditions and does not cover natural disasters, improper installation, including broken manifolds caused by overtightening plumbing fittings, misuse, alterations or modifications, accidents, freezing, or acts of God (such as flood, earthquake, fire, hurricane, lightning, or other natural disasters). Kind Water Systems retains the right to void warranties that violate its warranty coverage.
Kind Water Systems’ ultraviolet water purification systems are warranted to the original user only to be free of defects in material and workmanship for the period specified below. This warranty only applies to the original purchaser and is not transferable.
UV SYSTEMS: Ten (10) year Limited Warranty on the stainless-steel chamber from the original purchase date.
ELECTRONICS: Three (3) year Limited Warranty on the controllers from the original purchase date.
UV LAMPS & QUARTZ SLEEVES: One (1) year Limited Warranty on all ultraviolet lamps and quartz sleeves from the date of original purchase
This Kind Water Systems Ultraviolet Disinfection System will be repaired or replaced, at our sole option, providing that the ultraviolet system or any component is defective in materials or workmanship for the periods outlined above and subject to the “Limitations of Warranty” as outlined below. Kind Water Systems’ liability under this warranty shall be limited to repairing or replacing the product, without charge, F.O.B. Kind Water Systems’ closest Distribution Facility. Kind Water Systems will not be liable for any costs of removal, installation, transportation, or other charges arising from a warranty claim. Kind Water Systems will not be liable for damage or wear to products caused by abnormal operating conditions, accidents, abuse, misuse, unauthorized alteration, or repair, or if the product was not installed per the manufacturer’s printed installation and operating instructions.
LIMITATIONS OF WARRANTY: This warranty does not apply to any of the following:
TO GET WARRANTY SERVICE: Please contact Kind Water Systems to obtain service under this warranty. Our service team will obtain a Warranty Return Authorization and will then need to return the product to Kind Water Systems, together with proof of purchase and installation date, failure date, and supporting installation data. Any defective product to be returned must be sent freight prepaid.
KIND WATER SYSTEMS WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, OR EXPENSES ARISING FROM INSTALLATION, USE, OR ANY OTHER CAUSES. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH EXTEND BEYOND THOSE WARRANTIES DESCRIBED OR REFERRED TO ABOVE.
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY MADE BY KIND WATER SYSTEMS WITH RESPECT TO THIS ULTRAVIOLET DISINFECTION PRODUCT AND IS GIVEN IN LIEU OF ANY OTHER WARRANTY. TO THE EXTENT ALLOWED BY APPLICABLE LAW, ANY AND ALL EXPRESS OR IMPLIED WARRANTIES NOT SET FORTH HEREIN ARE WAIVED AND DISCLAIMED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. KIND WATER SYSTEMS LIABILITY UNDER THIS LIMITED WARRANTY IS LIMITED SOLELY TO THOSE LIABILITIES SET FORTH ABOVE. IN THE EVENT THAT ANY PROVISION OF THIS LIMITED WARRANTY SHOULD BE FOUND TO BE OR BECOME INVALID OR UNENFORCEABLE UNDER APPLICABLE LAW, THE REMAINING TERMS AND CONDITIONS HEREOF SHALL REMAIN IN FULL FORCE AND EFFECT, AND SUCH INVALID OR UNENFORCEABLE PROVISION SHALL BE CONSTRUED IN SUCH A MANNER AS TO BE VALID AND ENFORCEABLE.
Limited Warranty This Limited Warranty extends to the original purchaser of the system only. This warranty covers only manufacturer-supplied items that prove defective in material, workmanship, or factory preparation. This warranty covers parts only; all labor is excluded from this warranty, including, but not limited to, services related to the removal, replacement, installation, adjustment, maintenance, and/or repair of the unit or its components items. Excludes all non-manufacturer labor required for any unit servicing, including, but not limited to, servicing related to installation, movement, maintenance, and repair of the unit. This warranty applies only for the first full calendar year from the date of purchase. The following items are excluded from this warranty: membranes, filters, O-rings, and all other parts or components that require regular replacement due to ordinary usage. Disclaimers: This Limited Warranty applies only if the system is installed, used, and maintained in compliance with all instructions and requirements enclosed with the system.
This warranty will be void for failure to observe the following conditions:
Do not use microbiologically unsafe water or water of unknown quality without adequate disinfection before or after the system.
The manufacturer does not know the characteristics of your water supply. The quality of water supplies may vary seasonally or over a period of time, and your water usage may also vary. Water characteristics can also change if the appliance is moved to a new location. The manufacturer assumes no liability for determining the proper equipment necessary to meet your requirements, and we do not authorize others to assume such obligation on our behalf.
This Limited Warranty does not cover manufacturer-supplied items that are defective due to improper parts, equipment, or materials. It also does not cover alterations or modifications to the unit or failure of a unit caused by such alterations and modifications.
This Limited Warranty does not cover malfunctions of the unit due to tampering, misuse, alteration, lack of regular maintenance, misapplication, fouling due to hydrogen sulfide, manganese, or iron, scaling from excessive hardness, turbidity greater than 1.0 NTU, Silt Density Index (SDI) greater than 5.0 SDI, or excessive membrane hydrolysis due to chlorine levels in excess of 1.0 mg/L (ppm). Â In addition, this warranty does not cover damage to the unit due to fire, accident, negligence, act of God, or events beyond the manufacturer’s control.
Incidental and Consequential Damages Limitation: The manufacturer will not be responsible for any incidental or consequential damages as a result of the failure of this unit to comply with express or implied warranties or any defect in the unit, including but not limited to, lost time, inconvenience, damage to personal property, loss of revenue, commercial losses, postage, travel, telephone expenditures, or other losses of this nature. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you.
Owner’s Warranty Responsibilities: As a condition of this Limited Warranty, the owner must ensure periodic maintenance of the system is performed as described in the literature enclosed with the system. Neglect, improper maintenance, abuse, modification, or alteration of the unit will invalidate this Warranty. Should your unit develop a defect or otherwise fail to perform in accordance with this warranty, you should contact the retailer from whom the product was originally purchased.
Implied Warranties: The implied at-law warranties of merchantability and fitness for a particular purpose shall terminate on the date one year after the date of purchase. Note: some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Other Rights: This Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
This warranty cannot be transferred – it is extended only to the product’s original purchaser or first user. By accepting and keeping this product, you agree to all of the warranty terms and limitations of liability described below.
Important Warning: Carefully read the Kind Water Systems Equipment Installation, Operating, and Maintenance Instructions Manual to avoid serious personal injury and property HAZARDS and to ensure safe and proper care of this product.
*FOR AS LONG AS YOU OWN AND LIVE IN YOUR SINGLE-FAMILY HOME, this warranty covers your water treatment equipment if you are the first user of this Kind Water Systems equipment and purchased it for single-family home use – subject to all of the conditions, limitations, and exclusions listed below. Purchasers who buy the Kind Water Systems equipment for other purposes and other component parts are subject to more limited warranties and should read all of the terms in this document to ensure they understand the warranty.
What is covered by this warranty? Kind Water Systems warrants that at the time of manufacture, the water treatment equipment shall be free from defects in material and workmanship as follows:
Product Component Warranties
* This warranty does not include media and/or cartridge filter elements.
Additional Terms & Conditions: What Kind Water Systems will do if you have a covered warranty claim – Kind Water Systems will, at its option, either make repairs to correct any defect in material or workmanship or supply and ship either new or used replacement parts or products. Kind Water Systems will not accept any claims for labor or other costs.
Additional Exclusions and Limitations: This warranty is non-transferable and does not cover any failure or problem unless caused solely by a defect in material or workmanship. In addition, this warranty shall not apply :
THESE WARRANTIES ARE GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. NO KIND WATER SYSTEMS REPRESENTATIVE OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY OTHER THAN THOSE EXPRESSLY CONTAINED IN THIS WARRANTY AGREEMENT.
Additional Warranty Limitations: ANY IMPLIED WARRANTIES THE PURCHASER MAY HAVE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE TIME PERIODS SPECIFIED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Limitations of Remedies: The remedies contained in this warranty are the purchaser’s exclusive remedies. In no circumstances will Kind Water Systems be liable for more than, and purchaser-user’s remedies shall not exceed, the price paid for the product. In no case shall Kind Water Systems be liable for any special, incidental, contingent, or consequential damages. Special, incidental, contingent, and consequential damages for which Kind Water Systems is not liable include but are not limited to, inconvenience, loss or damage to property, consequential mold damage, loss of profits, loss of savings or revenue, loss of use of the products or any associated equipment, facilities, buildings or services, downtime, and the claims of third parties including customers. Some states do not allow the exclusion or the limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.
You have 120 calendar days to return a product, which begins on the day your order is placed. All returns require authorization from Kind Water Systems before shipping. If unsatisfied within the 120-day timeframe, contact Kind Water Systems’ Customer Service Department and request a Return Authorization Code by calling 888-614-5559 or filling out our contact form.
Please ensure that the product you are returning is repackaged with the original box, all the items/products, and documentation that was included when you received it. Clearly label the Return Authorization Code on the outside of the package. Kind Water Systems will not accept unauthorized returns. Kind Water Systems must receive your return within 21 calendar days of generating the RAC number. The customer is responsible for the return shipping costs on all products and insuring the product during return shipping. For all returned products, you may use the carrier of your choice. Ship the product to the following address:
Kind Water Systems
RAC#
ATTN: RETURNS DEPARTMENT
480 Fentress Blvd., Suite F
Daytona Beach, FL 32114
For authorized returns, Kind Water Systems will initiate a full refund (purchase price excluding shipping and handling, if applicable) when the product is received at Kind Water Systems. The package will be inspected to confirm that everything is included with the product. Your refund will be initiated according to the order’s original payment type(s). Refunds will be sent using the original payment method within 10 business days of receipt of the returned product.
If an order is refused, the customer is responsible for the costs of shipping to and from their location and a restocking fee of up to 25%.
Our knowledgeable and friendly filtration specialists with years of experience can answer any questions. Choosing the right Kind Waterâ„ Â filtration system for your home can be overwhelming, but we are here to help. If you have any questions about our Kindâ„ systems, feel free to call us during business hours, and we’ll be happy to speak with you as long as necessary. If talking on the phone is not your thing, you can also use the form on our contact page, and one of our friendly Kindâ„ representatives will respond as soon as possible.
Monday – Friday: 8:30 AM – 8:00 PM EST
Saturday:Â 9:00 AM – 5 PM EST
Kindâ„ Water Systems
480 Fentress Blvd Suite F
Daytona Beach, FL 32114
Kind PRO-RO vs. Traditional Drinking Water Filter Systems
Impurity | Impurity Explanation | Reverse Osmosis (RO) | Water Filter Pitcher | Typical Refrigerator Filter |
---|---|---|---|---|
Bacteria and Viruses | Microorganisms that can cause illness and disease when ingested. | Yes | No | No |
Dissolved Solids | Minerals, salts, and other substances dissolved in water. High levels can affect taste and may indicate other contaminants. | Yes | No | Partially |
Heavy Metals | Metals with high density and toxicity, such as lead, arsenic, cadmium, and mercury. | Yes (Lead, Arsenic, Cadmium, Mercury) | Yes (Lead, Copper) | Partially |
Chemical Contaminants | Synthetic or organic compounds, including pesticides, herbicides, pharmaceuticals, and industrial chemicals. | Yes (Chlorine, Chloramines, Pesticides, Herbicides, Pharmaceuticals) | Partially | Partially |
Nitrates and Nitrites | Inorganic compounds often found in fertilizers and sewage. High levels can be harmful, especially to infants and pregnant women. | Yes | No | No |
Fluoride | Inorganic compound often added to municipal water supplies for dental health. Excessive levels can cause dental fluorosis. | Yes | No | No |
Sediment | Solid particles, such as sand, silt, and rust, suspended in water. Can affect water clarity and quality. | Yes | Yes | Yes |
Chlorine Taste and Odor | Disinfectant commonly used in water treatment. Can impart a strong taste and odor to water. | Yes | Yes | Yes |
Organic Compounds | Carbon-based molecules, including volatile organic compounds (VOCs), pesticides, herbicides, and disinfection byproducts. | Yes | Yes (Some) | Partially |
It took me a bit to get it installed but that was my fault the system is giving me vast improvements on my water quality, I was having a lot of lime scale build up and the results are almost all of the build up is gone in a month of use . I’ve been recommending to everyone that has been considering a water softener.
Swapped out old salt softener for the E-3000 filter and salt free softener which Kind claims is the best of both worlds, and it actually is! I immediately noticed a big difference in my water quality.
Top notch customer service and product! So glad we purchased the E1000 water system.
Kind E-1000 | Traditional Tank Filter | ||
---|---|---|---|
One System Does It All | Requires 2 Systems | ||
Capacity: 1-6 Bathrooms (15 GPM) |
Capacity: 1-3 Bathrooms (9 GPM) Capacity: 4-6 Bathrooms (12 GPM) |
||
Sale Price: From $742.40 |
1-3 Bathrooms: $820 - $875 4-6 Bathrooms: $1,035 - $1,150 |
||
All Certified Components NSF/ANSI, 42, 61, 372 - lead-free, CSA B483.1. In compliance with Drinking Water Treatment Units regulations, USA and Canada. |
Depends on Manufacturer | ||
No Electricity Required | No Electricity Required | ||
No Pre-Soak Required | Requires 24 - 48 Hour Pre-Soak | ||
No Carbon Dust | Carbon Dust in Tubs and Toilets | ||
Easy Install - Only 2 Connections |
More Difficult to Install - $$$$ - 4 Plumbing Connections - Professional Plumber Recommended |
||
Zero Water Waste | No Water Waste | ||
Zero Floor Space Required | Requires Valuable Floor Space | ||
Take It With You When You Move | Difficult to Move - Big & Heavy | ||
Easy Plug-and-Play Filter Changes - You're Never Without Filtered Water |
Requires Removing Loose Wet Carbon From Filter Tank - Plus 24 - 48 Hour Pre-Soak Before Use and Often Requires a Plumber | ||
20" Pleated Sediment Filter - Gives You 2X the Surface Area - Washable |
10" String-Wound Sediment Filter - Not Washable |
||
High-Performance Carbon Block Technology - 7 to 10 Times More Surface Area Than Standard Loose Granular Activated Carbon Media |
Loose Granular Activated Carbon | ||
Performance Guarantee |
Performance Guarantee - May Depend on Manufacturer |
||
No Channeling or Floating of Carbon Media | Possible Channeling and Floating of Carbon Media That Reduces Pressure and Performance | ||
Limited Lifetime Warranty |
Limited Lifetime Warranty - May Depend on Manufacturer |
All Kind systems are made with certified components and designed for peak performance. Cities and Municipalities often vary the amount of chemicals they introduce into your water throughout the year and in doing so it can affect the longevity of your filter. Replacing your filters once a year ensures that your system is operating at peak performance at all times.
The Kind filters also utilize a Catalytic Activated Coconut Shell Carbon Block technology giving the best filtration possible without the carbon dust, channeling, and flow issues associated with loose granular coal base carbon found in traditional tank-style filters. Simply put, whole-house water filtration has evolved and so has the way you filter your water.
Kind E-2000 | Traditional Tank Softener | ||
---|---|---|---|
One System Does It All | Requires 2 Systems | ||
Capacity: 1-6 Bathrooms (15 GPM) |
Capacity: 1-3 Bathrooms (9 GPM) Capacity: 4-6 Bathrooms (12 GPM) |
||
Sale Price: From $1,038.40 |
1-3 Bathrooms: $1,430 - $1,560 4-6 Bathrooms: $1,730 - $1,885 |
||
All Certified Components NSF/ANSI, 42, 61, 372 - lead-free, CSA B483.1. In compliance with Drinking Water Treatment Units regulations, USA and Canada. |
Depends on Manufacturer | ||
No Electricity Required | No Electricity Required | ||
No Pre-Soak Required | Requires 24 - 48 Hour Pre-Soak | ||
Easy Install - Only 2 Connections |
More Difficult to Install - $$$$ - 4 Plumbing Connections - Professional Plumber Recommended |
||
Zero Water Waste | No Water Waste | ||
Zero Floor Space Required | Requires Valuable Floor Space | ||
Take It With You When You Move | Difficult to Move - Big & Heavy | ||
20" Pleated Sediment Filter - Gives You 2X the Surface Area - Washable |
10" String-Wound Sediment Filter - Not Washable |
||
eSoft Salt-Free TAC Technology - Superior Performance at Standard Flow Rates (Showers, Sinks, and Toilets) |
Salt-Free Technology -Requires Higher Flow Rates to Achieve Proper Contact Time |
||
Performance Guarantee |
Performance Guarantee - May Depend on Manufacturer |
||
Limited Lifetime Warranty |
Limited Lifetime Warranty - May Depend on Manufacturer |
Kind E-3000 | Traditional 2-Tank Combo | ||
---|---|---|---|
One System Does It All | Requires 2 Systems | ||
Capacity: 1-6 Bathrooms (15 GPM) |
Capacity: 1-3 Bathrooms (9 GPM) Capacity: 4-6 Bathrooms (12 GPM) |
||
Sale Price: From $1,598.40 |
1-3 Bathrooms: $2,150 - $2,300 4-6 Bathrooms: $2,600 - $2,850 |
||
All Certified Components NSF/ANSI, 42, 61, 372 - lead-free, CSA B483.1. In compliance with Drinking Water Treatment Units regulations, USA and Canada. |
Depends on Manufacturer | ||
No Electricity Required | No Electricity Required | ||
No Pre-Soak Required | Requires 24 - 48 Hour Pre-Soak | ||
No Carbon Dust | Carbon Dust in Tubs and Toilets | ||
Easy Install - Only 2 Connections |
More Difficult to Install - $$$$ - 6 Plumbing Connections - Professional Plumber Recommended |
||
Zero Water Waste | No Water Waste | ||
Zero Floor Space Required | Requires Valuable Floor Space | ||
Take It With You When You Move | Difficult to Move - Big & Heavy | ||
Easy Plug-and-Play Filter Changes - You're Never Without Filtered Water |
Requires Removing Loose Wet Carbon From Filter Tank - Plus 24 - 48 Hour Pre-Soak Before Use and Often Requires a Plumber | ||
20" Pleated Sediment Filter - Gives You 2X the Surface Area - Washable |
10" String-Wound Sediment Filter - Not Washable |
||
eSoft Salt-Free TAC Technology - Superior Performance at Standard Flow Rates (Showers, Sinks, and Toilets) |
Salt-Free Technology -Requires Higher Flow Rates to Achieve Proper Contact Time |
||
High-Performance Carbon Block Technology - 7 to 10 Times More Surface Area Than Standard Loose Granular Activated Carbon Media |
Loose Granular Activated Carbon | ||
Performance Guarantee |
Performance Guarantee - May Depend on Manufacturer |
||
No Channeling or Floating of Carbon Media | Possible Channeling and Floating of Carbon Media That Reduces Pressure and Performance | ||
Limited Lifetime Warranty |
Limited Lifetime Warranty - May Depend on Manufacturer |
All Kind systems are made with certified components and designed for peak performance. Cities and Municipalities often vary the amount of chemicals they introduce into your water throughout the year and in doing so it can affect the longevity of your filter. Replacing your filters once a year ensures that your system is operating at peak performance at all times.
The Kind filters also utilize a Catalytic Activated Coconut Shell Carbon Block technology giving the best filtration possible without the carbon dust, channeling, and flow issues associated with loose granular coal base carbon found in traditional tank-style filters. Simply put, whole-house water filtration has evolved and so has the way you filter your water.